Wastix Partner

💡 Partner Help & Support

Common questions and a way to report issues directly to the Wastix support team.

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General FAQs

1. How do I log in as a rider?

Please contact support if further clarification is needed.

2. Where do I find assigned waste pickup orders?

Please contact support if further clarification is needed.

3. How do I scan the waste bag before pickup?

Please contact support if further clarification is needed.

4. What if the app crashes or doesn't load?

Please contact support if further clarification is needed.

5. Can I refuse a pickup job?

Please contact support if further clarification is needed.

6. When will I get paid for completed orders?

Please contact support if further clarification is needed.

7. What percentage commission does Wastix take?

Please contact support if further clarification is needed.

8. How do I report suspicious or illegal waste?

Please contact support if further clarification is needed.

9. What is the penalty for missed pickups?

Please contact support if further clarification is needed.

10. Can I check my past orders?

Please contact support if further clarification is needed.

11. How do I update my profile or mobile number?

Please contact support if further clarification is needed.

12. What are rider incentives and bonuses?

Please contact support if further clarification is needed.

13. Is there GPS tracking of my activity?

Please contact support if further clarification is needed.

14. How do I contact support instantly?

Please contact support if further clarification is needed.

15. Can I take leave or pause my service?

Please contact support if further clarification is needed.

📞 Rider Support Contact

Support available from 8:00 AM to 8:00 PM – 7 days a week.