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Terms & Conditions

Please read these Terms and Conditions carefully before using Wastix services, website, subscription plans, pickup services, recycling solutions, and business partnerships.

1. Acceptance of Terms

By accessing or using Wastix services, website, mobile communication channels, subscriptions, or pickup services, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use of our services immediately.

2. Services Provided

Wastix provides doorstep waste collection, recycling solutions, industrial waste management, commercial waste pickup, e-waste disposal, and related environmental services across selected cities in India.

Service availability may vary depending on operational zones, weather conditions, local authority restrictions, public holidays, or technical issues.

3. Subscription Plans

Subscription plans are billed monthly unless otherwise stated. Collection schedules, waste limits, and pricing may vary depending on location and service category.

  • ✔ Subscription fees are non-transferable.
  • ✔ Missed pickups due to customer unavailability may not be refundable.
  • ✔ Wastix reserves the right to revise pricing or plan features anytime.
  • ✔ Service misuse may result in suspension or cancellation.

4. Prohibited Waste Materials

Customers must not provide hazardous, illegal, explosive, toxic, flammable, biomedical, radioactive, or restricted waste materials unless specifically approved by Wastix under separate agreements.

Wastix reserves the right to refuse collection of unsafe or unauthorized materials.

5. Pickup Scheduling & Delays

While Wastix aims to provide timely pickups, service timing may occasionally be affected due to traffic, weather, operational challenges, strikes, government restrictions, technical issues, or unforeseen circumstances.

Estimated pickup times are approximate and not guaranteed in all situations.

6. Payments & Refunds

Payments made through the website, UPI, bank transfer, wallet, or subscription systems must be completed successfully before service activation.

  • ✔ Refund approvals are subject to management review.
  • ✔ Partial refunds may apply in specific cases.
  • ✔ Processing fees or third-party charges may not be refundable.
  • ✔ Fraudulent transactions may lead to account suspension.

7. User Responsibilities

Users agree to provide accurate information while booking pickups, subscriptions, or partnerships. Customers are responsible for proper waste segregation where applicable.

Users must not misuse, copy, disrupt, damage, or attempt unauthorized access to Wastix systems, website infrastructure, or operational services.

8. Partner & Workforce Program

Individuals or businesses joining Wastix as collection partners, contractors, or workforce members operate under separate agreements and operational guidelines.

Wastix may approve, reject, suspend, or terminate partnerships at its sole discretion if operational standards, legal requirements, or ethical policies are violated.

9. Intellectual Property

All website content, branding, logos, graphics, designs, text, source code, service materials, and digital assets belong to Wastix and are protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or misuse of Wastix materials is strictly prohibited.

10. Limitation of Liability

Wastix shall not be held responsible for indirect losses, delays, interruptions, data loss, operational downtime, environmental conditions, or damages resulting from misuse of services or circumstances beyond reasonable control.

Customers use the services at their own discretion and responsibility.

11. Privacy & Data Usage

Wastix may collect customer information required for service operations, communication, support, analytics, and service improvements.

Personal information will not be sold unlawfully to third parties. Users are advised to review our Privacy Policy for complete details.

12. Changes To Terms

Wastix reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Continued use of services indicates acceptance of revised terms.

13. Governing Law

These Terms and Conditions shall be governed under the applicable laws of India. Any disputes shall be subject to jurisdiction of competent courts as per applicable legal provisions.

Contact Information

For legal concerns, service support, business inquiries, or partnership discussions, contact Wastix:

📞

Phone

8750596570

✉️

Email

support@wastix.in

🌍

Website

www.wastix.in

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